DS3LLC offers a 30 day return policy for REPLACEMENT value only. No monetary refunds is offered to the customer for this product. If product is defective in anyway from the manufacture, DS3LLC will replace the items that are defective. If product is damaged before or during installation, DS3LLC will not be held responsible for said damaged or mishandling of products. We value your comments, please contact on the website’s contact us page. Thank you for your business!